Refund Policy

Effective Date: March 6, 2026

Northern Frontier Health provides telehealth medical services that may be scheduled and paid for through our website. Payments for services booked through the website are collected and processed by a third-party payment processor on our behalf. By booking or purchasing services through our website, you agree to the following refund policy.

1. Payment for Services

Payment for telehealth services booked through our website is due at the time of booking unless otherwise stated. Payments are submitted through our website and processed securely by a third-party payment processor.

2. Completed Services

Once a telehealth consultation has been completed, no refund will be issued for the services rendered.

3. Processing of Refunds

Approved refunds will be issued to the original payment method used at the time of purchase through our website. Refunds are processed through our third-party payment processor. Please allow 5–10 business days for the refund to appear on your statement, depending on your financial institution or card issuer.

4. Contact Information

For questions regarding cancellations or refunds, please contact:

Northern Frontier Health PLLC
Email: info@northernfrontierhealth.com
Phone: 406-299-4905
Website: www.northernfrontierhealth.com